The Situation
A highly successful executive in the hospitality industry finds his annual sales growth in a great position. The executive leader feels like more could be achieved. Based on a referral from an industry peer, Steve was hired to close additional
gaps in performance.

The Intervention
Working closely with the executive leader, Steve conducted several sales and team leadership audits. There were several key areas where improvements could deliver higher results. Steve developed several long-term coaching programs for the executive and senior leaders. Sales and Framing workshops were developed for the sales teams. Ongoing one-on-one coaching for leadership was implemented to reinforce the new behaviors.

The Resolution
Within three months, sales had shown significantly higher increases than expected. Six months after the initial project began, the executive leader found himself with more free time, additional sales growth, and less stress. The executive engaged Steve in an on-going retainer where he’s been for the past two years.